Privacy Policy
Technica Pest Solutions Inc. (“Technica Pest Solutions,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.technicapestsolutions.ca, contact us, request a quote, submit a form, book services, or otherwise interact with us.
Personal Information We Collect
We may collect personal information that you provide to us directly, including:
- name
- email address
- phone number
- service address
- billing address
- payment information
- details relating to your inquiry, service request, or appointment
- any other information you choose to provide to us
We may also automatically collect certain information when you visit our website, including:
- IP address
- browser type
- device information
- time zone
- cookies and similar technologies
- pages viewed and website activity
- referring websites or search terms
How We Use Your Information
We may collect, use, and disclose your personal information for purposes including:
- responding to inquiries and quote requests
- scheduling, providing, and managing pest control services
- processing payments and invoices
- communicating with you regarding appointments, services, follow-ups, and customer support
- improving our website, services, and customer experience
- detecting, preventing, or investigating fraud, misuse, or security issues
- complying with legal and regulatory requirements
- maintaining business records and internal administration
Consent to Contact and Information Sharing
By submitting your information to us through our website, forms, or other communications, you consent to Technica Pest Solutions Inc. collecting, using, and disclosing your personal information for the purposes described in this Privacy Policy.
Where reasonably necessary to respond to your inquiry, provide services, arrange scheduling, prepare quotations, or offer related pest control services, we may share your personal information with our affiliated companies and authorized service partners. Those parties may contact you by phone, email, or text for those purposes.
Where required by applicable law, we will rely on your express consent for such communications and disclosures. You may withdraw your consent to marketing or promotional communications at any time, subject to legal or contractual restrictions and reasonable notice.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve website functionality, understand user activity, and support website analytics. You may adjust your browser settings to refuse cookies; however, some features of the website may not function properly as a result.
Disclosure of Personal Information
We do not sell personal information. We may disclose personal information only as reasonably necessary for the purposes described in this Privacy Policy, including:
- to affiliated companies and authorized service partners as described above
- to payment processors, software providers, website hosting providers, or other service providers assisting us in operating our business
- where required or permitted by law
- to protect our rights, property, safety, or security, or those of others
- in connection with a business transaction, including a reorganization, merger, sale, or transfer of assets
Retention of Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, to meet legal, accounting, insurance, or regulatory requirements, or to resolve disputes and enforce our agreements.
Security
We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, modification, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of any third-party websites. We encourage you to review their privacy policies before providing them with personal information.
Your Rights
Subject to applicable law, you may have the right to request access to, correction of, or information about our use of your personal information. To make such a request, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after any changes are posted constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or about our collection, use, or disclosure of personal information, please contact us at:
Technica Pest Solutions Inc.